* PLUS PREPARES FOR ‘BALIK KAMPUNG’ EXODUS
It’s all systems go as PLUS gears up for the anticipated “Balik Kampung” exodus this Hari Raya Aidilfitri holidays to facilitate better traffic movement and enhance its service level on the highway.
“PLUS Expressways is proactive and committed to helping users travel more safely, comfortably and effectively, especially during peak periods,” PLUS Managing Director, Noorizah Hj Abd Hamid told a media briefing on PLUS preparation in anticipation of Hari Raya exodus.
“PLUS Expressways is committed to giving customers value by ensuring that highway travel continues to be a safe and efficient mode of transportation,” she added.
INCREASE OF RESOURCES
Noorizah said that manpower on the mainline is increased by 50 per cent for the festive season. At toll plazas, all lanes are open and additional lanes increased by 30 per cent. At Rest and Service Areas (RSAs), a total of 320 staff is mobilized to assist in traffic management, she added.
“We are also deploying additional resources and initiatives to cater for additional traffic,“ she said. These include:
• Aerial Traffic Surveillance
• Emergency Response Teams will be stationed at strategic locations along the highway
• More PLUSRonda Teams
• Toll Plaza Operations
• HQ Reserve Unit
• Customer Service Centres
• Touch ‘n Go Top up lanes
ADDITIONAL THIRD LANE
For journey to the South, full third lane on both bounds has been opened to traffic between Seremban and Ayer Keroh. On the northern section, the third lane from Tanjung Malim to Rawang, which is on southbound, is also opened.
CONTRA FLOW
To facilitate a smoother traffic flow heading to the north between Rawang and Tanjung Malim, full 3-lane for Northbound traffic will be provided whereby a contra flow will be activated between KM445.55-KM402.25, on the North-South Expressway from 3:00 pm (10 October). The Contra Flow will be deactivated at 12:00 am on 14 October to provide normal 3-lane for Southbound traffic on their return journey.
TRAVEL TIME ADVISORY
PLUS in joint collaboration with the Malaysian Highway Authority (MHA), Polis DiRaja Malaysia (PDRM) and AMP Radio Networks has issued the Travel Time Advisory for the Hari Raya holiday season in view of the increase in traffic.
Noorizah said, “The Travel Time Advisory is to cater for the traffic during the upcoming long holidays. The objectives are to encourage Klang Valley residents to travel at advised times for both outward and return journeys and also to promote safer and efficient traffic flow in order to reduce congestion during peak period travel.”
CUSTOMER CONVENIENCE/COMFORT
For the convenience and comfort of highway users, additional facilities such as toilet, surau and parking are provided at 8 Rest & Service Areas and 9 laybys.
All facilities at our Rest & Service Areas and laybys are open 24 hours a day. In addition, free coffee is provided at all Petronas stations at the Rest & Service Areas as well as at the following laybys:
• Ladang Bikam (Northbound)
• Simpang Pulai (Northbound)
• Senawang (Southbound)
• Kampung Bemban (Southbound)
INCIDENT MANAGEMENT
Additional standby machinery such as cranes and tow trucks have also been provided at certain locations to enhance response time in the event of any incidents or accidents. This is further supported by joint operations with Polis Di Raja Malaysia, Bomba, Jabatan Pertahanan Awam 3, Persatuan Bulan Sabit Merah and St John Ambulance.
PLUS TRAFFIC INFORMATION
1) PLUSLine – 24-Hour Service
For information on Travel Time Advisory, Rawang-Tanjung Malim Contra Flow, latest traffic updates and any other assistance, users are advised to call the 24-hour toll free line at 1800 88 0000.
2) Info Traffic via Radio
PLUS is also collaborating with AMP Radio Network for more efficient dissemination of traffic information to the users. The radio stations involved include ERA, MY FM, hitz.fm, MIX fm, LiteFM, SINAR, Xfresh, THR Raaga and THR Gegar.
3) PLUS Mobile Alert (PlusMA)
In addition, to enable highway travelers to enjoy an informed journey, PLUS is also introducing the PLUS Mobile Alert SMS service. Through the service, a total of 4 million free SMS on the latest traffic updates on the NSE will be offered to highway users on 11, 12, 15 and 21 October.
To receive a free SMS on the latest traffic situation on the NSE, users can simply :-
Type ON(space)PT1/PT2/PT3/PT4 and send to 33626.
• PT1 refers to the journey from Kuala Lumpur to the North
• PT2 refers to the journey from Kuala Lumpur to the South
• PT3 refers to the journey from the North to Kuala Lumpur
• PT4 refers to the journey from the South to Kuala Lumpur
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